Ryde accepts multiple payment options, including credit/debit cards, PayPal, and mobile wallets like Apple Pay and Google Pay.

After booking your ride, you'll receive a confirmation that includes your driver's details and estimated time of arrival. You can then track your ride in real-time using the Ryde app.

At Ryde, safety is our top priority. We conduct thorough background checks on all our drivers, and our vehicles undergo regular inspections to ensure they are safe and roadworthy. In addition, we have a rating system that allows customers to rate their drivers and provide feedback.

Yes, you can cancel your ride on Ryde. However, please note that cancellation fees may apply, depending on the timing of your cancellation.

Ryde calculates fares based on several factors, including distance, time, and demand. The final fare will be displayed on the app before you confirm your booking.

If you have any issues or concerns with your ride, please contact our customer support team via the app or website. Our team will be happy to assist you.

Yes, you can book a Ryde in advance. Simply select the date and time you require the ride when making your booking.

Ryde is currently available in several cities across Canada. You can check if Ryde is available in your city by downloading the app and entering your location.

If you leave something in the car, please contact our customer support team immediately. We will do our best to locate your lost item and return it to you.

Once your driver is on their way, you'll receive a notification with their estimated time of arrival. You can also track your driver's location in real-time using the Ryde app. When your driver arrives at the pickup location, they will notify you through the app.

No, Ryde does not currently offer the option to request a specific driver. However, all our drivers are highly rated and undergo a thorough vetting process.

In the event that your driver cancels your ride, you'll be automatically matched with another driver. If this happens more than once, please contact our customer support team for assistance.

At Ryde, we are committed to providing accessible transportation to all our customers. We offer wheelchair-accessible vehicles in some cities. Please check the Ryde app or contact our customer support team to inquire about availability in your area.

If you're interested in becoming a Ryde driver, you can apply on our website or through the Ryde app. Please note that all drivers must meet our eligibility requirements, including a valid driver's license, a clean driving record, and a registered and insured vehicle.

After your ride is complete, you'll be prompted to rate your driver on a scale of 1-5 stars. You can also provide additional feedback about your experience.

Yes, Ryde periodically offers promotional discounts and referral bonuses to our customers. Please check the Ryde app or website for current promotions.

Yes, you can book a Ryde for someone else. Simply enter their pickup and drop-off locations when making the booking, and ensure that the passenger knows the name and contact information of the driver.

If you have a complaint about a driver, please contact our customer support team immediately. We take all complaints seriously and will investigate any issues thoroughly.

Ryde is available 24/7 in most cities. However, availability may vary depending on your location and time of day. Please check the Ryde app or website for current availability in your area.